If you have missed a payment for your subscription fee due to a declined transaction, don't worry. We've made it easy for you to settle your outstanding balance and continue using PTminder. In this guide, we'll walk you through the steps to make a payment for your overdue invoice.
Step 1: Notification of Overdue Balance
As soon as a payment is missed, you will receive an email notification informing you of your overdue balance. This email serves as a reminder to take action to ensure uninterrupted access to your PTminder account.
Step 2: Making an Immediate Payment
If you prefer to make an immediate payment to clear your overdue balance, follow these steps:
Access the Website Version:
Navigate to 'Settings'
Go to 'Plan and Billing'
Review Overdue Invoice
In the 'Plan and Billing' section, you should see a prominent red message that displays your overdue invoice. This message will include details about the outstanding balance.
Make a Payment
To settle your overdue invoice, simply click on the 'Make a Payment' button. This will initiate the payment process.
Step 3: Payment Process
Once you click the 'Make a Payment' button, you will be guided through the payment process. You will need to provide the necessary payment details, such as your credit card information. PTminder uses secure payment processing to ensure your information is protected.
Step 4: Confirmation
After successfully completing the payment process, you will receive a confirmation notification that your payment has been processed. Your outstanding balance will be cleared, and your subscription will remain active.
That's it! You've successfully made a payment for your outstanding balance in PTminder.