'Fixed Term' Contract

Fixed term contracts will automatically terminate once the agreed term/period has completed.

At the end of the term, the Client's account on the Debitsuccess side will be cancelled down, meaning if a new contract is later required then the client/facility will have to re-enter their payment info again which will create a new Debitsuccess account, including being charged for applicable Establishment Fees.

To create a Membership as a 'Fixed Term' Contract, go through the normal membership creation process as described here, but ensure you set a fixed 'Membership Duration' (not rollover), as outlined below:

 

'Minimum Term' Contract

Unlike a 'Fixed Term' Contract, with a Minimum Term Contract the Client's Debitsuccess account will remain active and will keep taking payments beyond the minimum term agreement, unless cancelled by the Client or Facility (after the minimum term period has been met).

To create a Membership as a 'Minimum Term' Contract, go through the normal membership creation process as described here, but ensure you set the 'Membership Duration' to be rolled over and also define a 'Minimum Contract Term', as outlined below:

Note: you can only set a Minimum Term Contract using a 'Monthly' frequency.

 

'Ongoing' Contract

This refers to a rollover contract, there are no minimums or fixed terms. The client or facility can cancel this at anytime.

To create a Membership as an 'Ongoing' Contract, go through the normal membership creation process as described here, but ensure you set the 'Membership Duration' to be rolled over, as outlined below:

 
Related articles:
Add client Card/Bank info with Debitsuccess
How to process a once-off Debitsuccess payment
How to setup a recurring Debitsuccess payment
How to setup a recurring Debitsuccess payment linked to a membership
Understanding different Debitsuccess fees
How to check your Debitsuccess payment statuses and adjust schedules
Managing payment suspensions in Debitsuccess
Renewing or extending minimum contracts for clients on Debitsuccess

Did this answer your question?