This article will show you how to change or cancel scheduled recurring payments, whether they're linked to a membership or as a stand-alone recurring payment.

There are 2 methods to do this:

1st Method

The first method will allow you to edit or cancel transactions on both memberships or standalone recurring payments.

Head to your 'Clients' tab, then select the 'Edit' button next to your client’s name

Select the 'Finances' tab, then select the 'Stripe' button

Under the 'Recurring Payments' section, hover your mouse and click the 3 dots menu next to the payment to 'Edit'.

You can edit the whole recurring payment series by using the 'Edit' option on top, alternatively you can edit a single payment period by selecting the 'pencil icon' as seen below:

To skip/cancel a payment, simply click on the red 'X' button beside the transaction, you'll then have the option to 'Skip both payment & charge' or 'Skip payment only':

2nd Method

If you have a membership with a linked recurring Stripe payment, the second method will allow you to edit or cancel individual membership's recurring payments.

Head to your 'Clients' tab, then select the 'Edit' button next to your client’s name

Select the 'Services' tab

On the membership, select the 'Edit' button and click on the Trash Bin icon:


As described in the 1st Method, you can now edit or skip payments on the form.

 
Related articles:
How to process a once-off Stripe payment from my client’s card?
How to setup a recurring Stripe card payment
How to setup a recurring Stripe card payment linked to a Membership

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